Dynamics 365 – Snippet – Unified Interface and why make the change now

“80% of organizations enabling Unified Interface and the legacy web client will be deprecated on October 1, 2020. Along with legacy web app, Process dialogs and Task flows will also be deprecated.”

Microsoft offer customers early visibility and the opportunity to prepare for this update. why should we move to new UCI now, Charles Lamanna, GM of Business Applications Platform, puts forward:

Work from anywhere

Users expect to be able to work from anywhere, on any device. Unified Interface is a metadata-driven experience with controls built on an extensible framework that provides a uniform experience across mobile, embedded, and web clients. The app display reflows to the screen size in use.

Focused roles creation

Coupled with the Unified Interface, focused role creation helps simplify the end-user experience by including only the tasks and information for a given role in your organization. This reduces user confusion and lowers training costs. 

Improved navigation

End-users can quickly move between apps and easily navigate with recent and pinned favorites. Together with focused role experiences, users only see what they need.  

Improved performance

Users see great overall performance improvements over the legacy web client. Examples include retrieval of application metadata, improving the rendering of forms, reducing the load times of both forms and grids, and improved performance of customized form ribbons.

Overall productivity enhancements 

Reduced clicks for common tasks through the Timeline wall and Business process flows improve the efficiency for users.


The Unified Interface was developed with accessibility standards in mind, including the Web Content Accessibility Guidelines (WCAG). We regularly publish Accessibility Conformance Reports that detail how our products and services conform with these accessibility standards.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s