Dynamics 365 and Power Platform – Key takeaways from Microsoft’s Business Applications Virtual Launch Event

Key takeout from Microsoft’s Business Applications Virtual Launch Event:

•  97% of Fortune 500 Companies use the Power Platform. 54% of Fortune 500 companies used Dynamics 365.

•  Support for real time data ingestion in Customer Insights. Enhanced AI and ML integration. Data enriched and Enhanced Analytics.

•  More streamlined, data-driven, and AI-infused Customer Engagement. Predictive forecasting, Enhanced customer journey designer, and new onmi-channel channels and omni channel support.

•  Commerce websites, AI product recommendations and clientele.

• Power Apps: Mixed Reality within apps, Responsive apps within Microsoft Teams, a single Mobile Player for Canvas and Model-Driven apps, and Testing and Debugging in Low Code.

•  Power Automate Robotic Process Automation in GA. 

•  Covid-19: Power Platform Crisis Communication App and Emergency Response Solution.

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